About
What We Do
Novum’s salon experience has been refined to exceed your expectations. We strive for excellence always.
You can be assured that our team of experts will always give you their utmost care and attention. We will give you a very warm welcome and when you walk out of our doors, we want you to feel uplifted and brimming with newfound confidence.
Rediscover the true you at Novum.
Our Dedication To Community
At Novum, we deeply value our team and clients, recognising their contribution to our salons. We also work closely with our suppliers, who are the best in the business, to offer you the latest cutting-edge products and services. We truly care about everyone, and believe that providing exceptional service and a welcoming community relies on building meaningful relationships with every individual who interacts with Novum.
Julie & Dave Swindells
Our Culture
Novum’s salons are a special place to be. Our culture is to deliver well beyond the norm, and we seek to inspire dedication and loyalty amongst our staff and customers.
We are constantly looking for ways to improve and grow. We do this through training to elevate our expertise, tireless research that sees us continuously seeking the finest products and services to enhance the experience, and attentively listening to our clients to better understand and meet their wants and needs.
We cut through the noise of all the products on the market to ensure we have hand-picked only the best for you.
An Unparalleled Experience
We will remove the stress and distractions of everyday life during your time at Novum. Our priority is to create a beautiful space where every individual feels welcome, safe, respected and valued in our salons. Relax, reset and revitalise at Novum.
Purpose
Our purpose is simple; we want to empower individuals with the confidence to take control of their lives and truly feel good about themselves. Confidence comes from within, and in order for us to radiate it, we must connect with it first.
Vision
It’s our vision to make everyone feel empowered, respected, and valued. Once you’re in our care, you’ll always be welcomed and celebrated for just being you. We want to see you thrive as you explore the endless possibilities of self-expression and self-discovery.
Mission
Our mission is to create a safe and considerate space that enables our clients to realise their best selves, where everyone feels seen, heard and celebrated. We want to empower those around us to feel truly amazing about who they are.
Environment & Sustainability
In our quest to become a net zero salon, we tirelessly seek ways to fulfil our commitment to looking after the planet. All our products and services have been specifically selected for their sustainability and eco-credentials.