If you’re short on time or simply have a quick question, our complimentary 15-minute phone consultation offers a convenient way to connect with our team.

We’ll talk through your needs, answer your questions, and provide expert guidance to help you choose the right treatments for your goals.

BOOK TELEPHONE CONSULTATION

Skin Consultation

AVAILABLE AT KINGSLEY, FRODSHAM

A focused, one-to-one consultation designed to give you clarity and confidence in your skin.

We’ll take the time to understand your concerns, assess your skin and create a personalised plan, including treatment recommendations and simple, effective homecare guidance.

Ideal if you’re unsure where to start, considering a course of treatments, or feel your skin has changed and needs a new direction.

BOOK SKIN CONSULTATION

Hair Consultation

AVAILABLE AT TARVIN, CHESTER

Anyone who is new to Novum, considering a re-style or has a special occasion that they are planning for is offered a complimentary hair consultation, so that we can discuss your hair aspirations with you, for now and the future.

We will consider your lifestyle and hair type as we work with you to formulate your personal hairstyle plan.

BOOK HAIR CONSULTATION

Beauty Consultation

AVAILABLE AT TARVIN, CHESTER & KINGSLEY,FRODSHAM

A relaxed, one-to-one consultation to explore the beauty treatments that will work best for you.

Whether you’re interested in brows, lashes, nails or waxing, we’ll take the time to understand your preferences and guide you towards the right options for your routine, lifestyle and desired look.

Ideal if you’re new to our services, unsure where to start, or looking to refine your current treatments.

BOOK BEAUTY CONSULTATION

A PERSONALISED PLAN

Skin Analysis & Facial Experience

“A calm, considered way to understand your skin—and move forward with confidence.”

Available at Kingsley, FRODSHAM

A 45-minute consultation-led experience designed to give you clarity, confidence and a clear direction for your skin.

We combine an in-depth consultation and professional skin assessment with a bespoke mini facial, allowing us to properly understand your skin and create a structured plan tailored to your needs—along with personalised homecare guidance to support long-term results.

Investment: £30 — fully redeemable against your first skin treatment or retail purchases over £80.

Ideal if you’re unsure where to start, looking to refresh your routine, or want a results-driven plan tailored specifically to you.

Book Skin Analysis & Facial Experience

Hair & Scalp Health Experience

“A considered, expert-led approach to healthier, stronger hair—without pressure.”

AVAILABLE AT TARVIN, CHESTER

A 75-minute consultation-led experience designed to give you clarity on what your hair and scalp truly need.

We begin with an in-depth discussion about your concerns, routine and long-term goals, followed by a professional scalp assessment and our signature scalp-focused treatment to deeply cleanse, rebalance and support optimal scalp health.

A personalised in-salon treatment is then selected for your hair’s current condition—whether that’s strengthening, hydration, repair or scalp support—before finishing with a professional blow-dry so you can immediately see and feel the difference.

You’ll leave with a clear, personalised Hair Health Plan, including treatment recommendations, colour or cutting considerations, and simple homecare guidance tailored to your lifestyle.

Investment: £60

Ideal if your hair doesn’t feel as it once did, you’re unsure what it needs, or you’re looking for a more structured, long-term approach to improving its condition.

BOOK HAIR & SCALP HEALTH EXPERIENCE

the full experience

‘Discover You’

“For those who want more than a single treatment—this is where everything comes together.”

Available at tarvin, chester & Kingsley, FRODSHAM

Our most comprehensive and personalised experience, designed to give you a complete, joined-up direction across hair, skin, beauty and styling.

Rather than focusing on one treatment in isolation, Discover You allows us to take a step back and understand you as a whole, your lifestyle, preferences, challenges and what you want to achieve both now and longer term.

Through a series of in-depth consultations, we bring together the expertise of our team across both salons to create a clear, considered plan tailored specifically to you. Every recommendation is made with intention, so your hair, skin, beauty, and styling, complete your overall look and work together seamlessly.

You’ll leave with clarity, confidence and a structured plan, knowing exactly what will make the most difference for you, and why.

This experience is often chosen at a point where you feel ready to refocus on yourself, whether life has been busy, your priorities have shifted, or things simply don’t feel quite as they once did.

It’s an opportunity to pause, take a step back, and bring everything together properly, with expert guidance, thoughtful recommendations and a plan that works for you long term.

Investment: 90 minutes and £ 120, completely tailored to your individual needs.

Start Your ‘Discover You’ Experience

If this feels like the right next step for you, simply share a few details below. We’ll review your enquiry and be in touch to guide you through the next steps in a way that feels right for you.

Tell us a little about what you’re looking for and what’s led you here.

We’ll review your enquiry and be in touch to guide you through the next steps in a way that feels right for you.

We’re ready when you are.

There’s no pressure to decide everything at once.

Whether you’d like a quick conversation, a more in-depth plan, or simply to book a treatment you already love, we’ll meet you where you are and guide you from there.